FAQ
Billing & Pricing
Payments Accepted
We accept credit cards, Zelle (preferred), checks, cash, Venmo, and PayPal.
Cancellation Policy
Life happens. If you cancel or reschedule 48 hours or more before the cleaning, it is free. Cancelling/rescheduling in less than 48 hours, will cost 50% of your cleaning fee. Why do we need to charge a cancellation/rescheduling fee? We are responsible for paying our cleaning stuff no matter what. If you cancel in less than 48 hours, it is not always enough time for us to find another client who will fill that gap. Cancelation fee does not bring us profit but it let us pay our cleaning stuff and stay in business.
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Same fee applies to lock outs (when we cant enter the house or turned away at the door).
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Have a question regarding our cancelation/rescheduling/lock out policy? Call/text our 24/7 cleaning helpline at (281) 630-1216
Satisfaction Guarantee
If you're not fully satisfied, call us within 24 hours and we will re-clean the areas at no additional charge. Please note, we do not offer refunds.